Shipping & Exchanges & Refunds

Kindly check the below while placing an order

•    When ordering more than one item, orders cannot be split, orders must be fully delivered or returned with courier.
•    In case an item did not fit, please refer back to us via Facebook or Instagram DMs to request a refund or exchange.
•    Orders can be checked upon delivery, in cases of return -during delivery- no return fees must be paid
•    Any returns or exchanges must be requested no later than 14 days upon delivery, in such case fees of 100 EGP to be paid
•    Please note that Lillie's team has no contact whatsoever with couriers, shipping company will be calling / sending SMS/WhatsApp messages to coordinate delivery 
•    Shipments can be rescheduled up to 3 times after which shipment will return back to inventory and a new order must be placed
•    Enjoy your order